A process that goes beyond design
The business process automation solution | Suprazio BPMS integrated with our Business Process Management (BPM) services simply improve the visibility and control of your business processes and help you to ensure the reliability and adherence of your operations to the planned standards.
It is a way to differentiate yourself from the competition and meet your customers' demands with excellence.
An innovative way to invest in process improvement
We create a business model that you do not purchase software, licenses, training of key users. Nothing like that. We deliver your automated process, in the clouds, ready to increase your team's productivity.
Deadlines and customers
For each process, it is possible to define the service level agreement with the respective alarms and automatic escalations.
Team management
For each process task, it is possible to set a deadline and associate results with resolvers and teams.
Transparency
The Process Portal module allows users with a customer / requester profile to initiate, consult and approve a process instance.
Wide and flexible management
Outdated information, lack of security for data and low possibility of monitoring.
These are some of the problems caused by the lack of control in companies that use spreadsheets and exchange information by e-mail to manage processes.
In the BPMS Supravizio solution, all processes are formalized and maintained in a database, allowing:
- Use of native reports to manage SLA, satisfaction survey, team productivity, among others;
- Simplified management through graphic panels (dashboards);
- Visualization of dashboards on screens to perform the management in sight;
- Creation of customized reports;
- Viewing management queries on tablets and smartphones.
A graphic editor that allows much more than flow design
In it, it is possible to define all tasks, forms, approvals, responsibilities and e-mails, which will make the process effectively operational.
After editing, the process is activated, generating all forms necessary for execution:
- Web forms for the opening of the process;
- E-mails to the approver, who can carry out the authorization on the cell phone;
- Request for employee and service;
- E-mails and satisfaction survey forms.
Scanning and no paper
Adopt a modern, automated and, consequently, paperless management. It is an initial step towards digital transformation of your business.
Delegation and decentralization
Promote the delegation and decentralization of tasks, with responsibility, with the possibility of appropriately allocating what, how and when to each member of your team.
Monitored routine, in real time
Use dashboards and performance reports to monitor in real time the critical processes of your business, ensuring the quality and SLA of each delivery.
Easy introduction of process culture
Introducing the culture of processes is not a simple task. If poorly conducted, it can generate resistance and high training and control costs. To avoid such problems, we provide in our solution exclusive tools and resources:
- Process Assistant - Intuitive and innovative interface that allows educating the employee in the details of the flow and, at the same time, controlling its correct execution;
- List of pending items with a productive interface;
- Different process starts: manually, by filling in a form; automatically, by timers; web services; among others;
- Consultation by the applicant via computer, tablet or smartphone. Greater transparency;
- Requests between several areas, avoiding communication failures;
- Visual indicators for the progress of the SLA;
- Easy access to the visualization of the sequence of tasks performed in the process.
LICENSING PLANS
99$
Cloud Environment
1 automated process
with up to 100 instances / month
4 hours of online consulting
to support implementation
1 hour of support per month
5 requesting users
1 executing user
199$
Cloud Environment
1 automated process
with up to 300 instances / month
8 hours of online consulting
to support implementation
2 hours of support per month
10 requesting users
1 executing user
*R$
Cloud or Local Environment
face-to-face consulting hours
to support implementation
support hours per month
according to contract
Unlimited requesting users
Unlimited executing users